Mobile Number portability in India from 2010

Monday, November 23, 2009, 14:53 by Tech Correspondent

MNP (Mobile Number Portability) comes to India today – 19/1/2011!

Updated 21/1/2011: MNP offers from BSNL, Vodafone and MTNL a day after the official launch of MNP

The Telecom Regulatory Authority of India (TRAI) announced, on November 20, 2009, that Mobile Number Portability (MNP) will be introduced in India, on December 31, 2009.

TRAI said that subscribers in India will be able to change their service providers while keeping the same mobile number, at a fee of no more than Rs 19. It doesn’t matter whether you want switch from GSM to CDMA or vice-versa, or within GSM and CDMA opetaors; you can still retain the same number. However, initially, you will be able to switch operators and retain the number only within the same telecom circle. You cannot retain the same number and change operators if you want to, say, move from Delhi to Mumbai.

Mobile Number Portability changeover charges

TRAI also said that service providers will be able to charge any amount less than or equal to Rs 19.

MNP will be introduced in India, in two phases. It will first be introduced in Indian metros and Category A telecom zones, on December 31, 2009, and subsequently in the rest of the country, by March 20, 2010.

How to change mobile operator under MNP

Subscribers must pay up all pending bills before making an application for MNP. The porting fees is to be paid to the new operator. No payment is required to be given to the operator you are leaving. TRAI said that porting between mobile operators should be accomplished within four days. There’s a catch though. You cannot switch operator and retain number if you have been with that operator for less than three months. Prepaid users must remember that their balance talk time will disappear if they switch to a different operator. The maximum downtime between deactivating the existing connection and starting the new connection will be a maximum of two hours.

As for Dipping charges, the charge will be mutually agreed upon between a service provider or international long distance provider to the MNP service provider.

Licences were provided to two MNP Service Providers (MNPSPs) for two zones in the country, earlier in the year.

Dipping charges are charges that a service provider would need to pay to use the query response systems of the two MNP service providers. Service providers can use the query response systems to get the Location Routing Number for routing a message to the called number.

The MNP service provider will need to fix the Dipping charge thirty days from the date of publication of these regulations in the official Gazette, TRAI said.

The charge may be reviewed after a period of one year.

The move is sure to unsettle the market. It will generate fierce competition between service providers and force big ones to improve their services. At the same time, it will benefit new players immensely. Several surveys have found that about 7-10% of all mobile users are unhappy with their current mobile service provider. Introduction of mobile number portability will facilitate the easy exit of disgruntled users. This also means telcos will have to put more effort to retain those customers, who earlier stayed loyal to the operator out of the necessity of retaining their number.

Mobile operators offering telecom services in India include state-owned BSNL and MTNL, besides private operators like Airtel, Reliance Communications, Vodafone, Idea Cellular, Loop Mobile, Aircel, MTS and Tata Indicom/DoCoMo. Once mobile number portability is across in India, every operator will have to facilitate customers’ exit from and entry to their networks with the same number.

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  1. mahesh said on Wednesday, November 25, 2009, 5:58

    this is good i am very happy

  2. Brij Bhushan Sharma said on Friday, December 4, 2009, 6:59

    Its really very gud for the customers who are facing continuous problem of low coverage and have distribute their numbers to all. Now they can easily changed to other operator in their Service Area.

    Thx for early come up in India…………………

  3. Zeal said on Wednesday, December 9, 2009, 18:34

    Very good news. I have been struck with vodafone for past 1 year because i needed the same number now i will switch to Docomo or Reliance.

  4. ASLAM J MULANI said on Wednesday, January 20, 2010, 9:37

    i do want to know abt the changing procedure. plz help me.its urgent mail me as fast as possible.waiting for the rply.

  5. Ankit Singh said on Sunday, February 21, 2010, 15:53

    MNP is gud bt the exact procedure is not available on internet plz mail me the procedure as soon as possible

  6. mahesh said on Thursday, March 4, 2010, 10:36

    its a very good move by the TRAI.this is a big advantage to the mobile subscribers.this will surely increase more competition among the telecom planning to shift to tata indicom which has pay per cal plan(RE.1 for 5min).am a reliance cdma subscriber since 3yrs.

  7. A P Sharma said on Sunday, April 4, 2010, 3:41

    i am keeping a number of bsnl, Bhopal even i am transferred to Delhi and waiting for implementation of MNP. kindly let me know the latest development in this feild.

  8. Ravichandran Muthuvel said on Wednesday, May 5, 2010, 5:05


    Its really GREAT NEWS to hear and here after no one will do a BAD service and say that they have more customers and so on.

    We can expect a perfect service from here after.

    Can anyone tell me when this MNP will be implemented and active in India.

    Upto my knowledge its not yet(05-May-2010) implemented in India?

    Thanks in Advance!!!

    Ravichandran Muthuvel

  9. sunny said on Thursday, May 20, 2010, 8:23

    when this plan is activated in india?

  10. Visu said on Tuesday, June 1, 2010, 15:14

    i am really happy to hear, when will it launched in india???

  11. Prabhu said on Wednesday, June 2, 2010, 11:06

    Hi All,
    This is gud news for all i want to change my mob service provider can any one help me. What are all the things we need to submit and procedures can any one knows mail me at


  12. jatinvyas said on Thursday, September 2, 2010, 16:02

    Very good news. its provide us qulity from money..

  13. ANKIT said on Friday, September 24, 2010, 6:22


  14. siri said on Wednesday, October 6, 2010, 19:08

    its very nice to know dis..
    pls bring it under implementation asap..
    can u pls giv us d  details of  d procedure??

  15. PDR said on Friday, October 29, 2010, 10:43

    i m very happy to hear that this service is start within some days….

  16. Dr. Shyamal Goswami said on Tuesday, November 2, 2010, 13:58

    was supposed to start partially from 1st Nov 2010. Is it so far or as usual will take some more time. Want to get out of Bharti Airtel.

    Dr. Goswami

  17. SSD said on Wednesday, November 24, 2010, 12:09

    atlast the waiting is over.I am stuck with reliance now i can change my operator.

  18. Rajesh Baheti said on Sunday, November 28, 2010, 5:21

    I was very Happy to hear this but i want to know that i am a tata Indicom Customer & i hv the tata to tata free facility so after the chaging the number to other subscriber how i can use such facility with the other subscriber

  19. ganesh chaturkar said on Monday, November 29, 2010, 7:45

    due to this every services effort to provide their best service.

  20. Vipin said on Tuesday, November 30, 2010, 4:41

    I want of change my idea prepaid no (9812033452) to vodafone prepaid, how can i change,pls give me ur valuable suggestion,

  21. manoj said on Tuesday, November 30, 2010, 13:59

    Hi Iam MANOJ RAO. I have good knowledge about mnp so call me just at 9813098130 or 9416024365 or 9219592195 or mail me

  22. R.Satish Kumar said on Tuesday, November 30, 2010, 16:48

    good to see india progress in the field of telecommunication………. hope this facility is being liked by each and every individual…… thanks to the government of india…….

  23. partha said on Tuesday, November 30, 2010, 17:34

    wheat is the process to change the operator ?

  24. dr.ashok bamniya said on Saturday, December 4, 2010, 16:46

    that is good but going to start very late in ncr

  25. parvesh aggarwal said on Tuesday, December 7, 2010, 8:53

    Its really very gud for the customers who are facing continuous problem of low coverage and have distribute their numbers to all. Now they can easily changed to other operator in their Service Area.

    Thx for early come up in India…………………

  26. Harish said on Tuesday, December 7, 2010, 9:35

    my no is reliance cdma & i want 2 know will it go in nokia gsm set plz mail me

  27. omkar mishra said on Tuesday, December 7, 2010, 14:54

    it is very easy to say we are devloping a process name mobile portability,but who is answerable if am a receiving a call from vodaphone number but the suscribers used airtel,so i am unaware,for the reason of national security a question is arised by me from within how many times i can trace the suscriber if he is doing any criminal activity.mail

  28. Prime Panda said on Sunday, December 19, 2010, 4:10

    its real gud ……..will the facility be available in Banglore for 1st Jan, 2011..???

  29. AJEESHKUMAR said on Tuesday, December 21, 2010, 18:23

    i have bsnl connection change t vodafone

  30. manjunath.H.S said on Wednesday, December 22, 2010, 4:51

    Its really good , i am facing too much problem with the vodafone………. i want to go for Airtel or Idea…….

  31. navneet sanotra said on Monday, December 27, 2010, 12:59

    when will b dis facility b availble in punjb ?
    and can i know d complete details of d same

  32. Venu.Gabbeta said on Saturday, January 1, 2011, 8:52

    is their any fecility to do the change from Post-paid “X” network to Pre-paid “Y” network. pls let us know, with the same number….?

  33. ram & ram said on Monday, January 3, 2011, 6:42

    its very gud i m not happy wit smart n wit reliance

  34. Yogesh Sancheti said on Monday, January 3, 2011, 16:22

    this is really good service but from where can i use this service?

  35. Er.Ratnaraj Jacob said on Tuesday, January 4, 2011, 5:11

    Sir,the MNP give a good punishment for the
    operator. Spectrum scam has cost the government Rs. 1.76 lakh crore.I am gooing to B S N L,and what about you

  36. raja said on Wednesday, January 5, 2011, 17:40

    when this services will be introduce in mumbai

  37. VISHAL SADAPHULE said on Tuesday, January 18, 2011, 2:08


  38. prakash said on Tuesday, January 18, 2011, 7:02

    it is really goood

  39. Rahul Chaudhary said on Wednesday, January 19, 2011, 10:45

    I am Waiting for this scheme from a long time as i want to change my no from aircel to Vodafone
    it is best scheme for user thanks for TRAI

  40. Sachin Rathee said on Wednesday, January 19, 2011, 11:13

    I m glad to listen now customers will have chioce for their operater. Nw they no need 2 take tension any more

  41. ABY PAUL said on Thursday, January 20, 2011, 10:05

    I am very happy with this news. want yo chane my useless idea connection to any other network

  42. himanshu prakash 9386711880 said on Thursday, January 20, 2011, 10:33

    verry nice facility is all subscriber .

  43. srikanth said on Thursday, January 20, 2011, 15:17

    its really goodnews

  44. devender reddy said on Thursday, January 20, 2011, 16:16

    Hai. this is good for us……..really fantastic.

  45. Rajiv mehrotra said on Friday, January 21, 2011, 8:08

    We Are Waiting For This From a Long Time
    And Glad To Listen On 20th Dec,Now We Have a Choice To Choose The Best Services
    Thanks To TRAI.

  46. sudhansu keshri said on Friday, January 21, 2011, 8:22

    I am Waiting for this scheme from a long time as i want to change my no. smart,reliance to any other network . i’m very happy for this scheme and it’s really a opportunity for punish the oprater.

  47. Naresh Kumar.Yuvaraj said on Friday, January 21, 2011, 8:33

    Am Mr.Naresh  & am really thankful to (TRAI) because  of am using Vodafone no from last 5 years  n some times  i am facing network problems now am thinking  to change Vodafone to Air tel or cell one.It’s a really pleasure time to every one in India  to change their mobile no.Basically this is vary useful in rural areas.thanks to TRAI and India.

  48. sakir said on Friday, January 21, 2011, 9:59

    i want to change my idea prepaid convert t vodafone

  49. sania ansari said on Saturday, January 22, 2011, 5:22

    plz. tell me what is the procedure for mnp. it’s very urgent

  50. Dr.Nandan said on Saturday, January 22, 2011, 11:19

    A very good move by the Govt of India. we are looking forward how the market respons

  51. vinodha said on Saturday, January 22, 2011, 11:48

    i am waiting for this for a long time

  52. Amol Kaware said on Sunday, January 23, 2011, 6:21

    I am very Happy with Mobile portability.

    from that any people who want to change network service ,they can enter into required network services with same mob. nomber.

  53. PRABIR said on Thursday, January 27, 2011, 7:04

    This is a very effective system. Thank you TRAI!

  54. annadurai said on Saturday, January 29, 2011, 18:54

    It’s very nice scheme….

  55. Rajesh said on Wednesday, February 2, 2011, 18:48

    oh my goodness i tired of paying my airtel post paid mobile bill,nw i m happy that i can change my plan without changing my number


  56. Swaran said on Monday, February 7, 2011, 6:07

    Personal experience, Tata Indicom network is bad.. Not sure abt DOCOMO.. though.

    Reliance network used to be the best once upon a time i’m talking abt 6 yrs ago.. Now, with the increase in their customer base, the call & network quality are being compromised. Many a times my friends call n say, ur mobile is switched off.. though it never actually is!!!

  57. Swaran said on Monday, February 7, 2011, 6:08

    Ppl.. please suggest, which mobile service provider is offering good network and call quality.. i’m sick n tired of call drops.. and bad network.. in Powai.

  58. koushik ghar said on Monday, February 7, 2011, 9:27

    thank you TRAI for this revolutionary step.

  59. shri said on Wednesday, March 2, 2011, 7:23

    i m very happy,

  60. TRIVEDI said on Friday, March 4, 2011, 9:31

    Its really very gud for the customers who are facing continuous problem of low coverage and have distribute their numbers to all. Now they can easily changed to other operator in their Service Area.

    Thx for early come up in India…………………

  61. Neha said on Friday, April 1, 2011, 19:01

    Can i change CDMA to GSM by MNP?
    I am having Reliance CDMA set. I want to change to some other network. Is it is possible..plz tell..

  62. Rohit said on Saturday, April 9, 2011, 3:41

    Thank Trai,
    i have docomo numbers now i can converts all numbers.

    May by this will help for save customers to reduced balance without intimated to customers.
    Thanks a lot TRAI