Kodak introduces integrated solution for online orders for online photo printing

26 May 2008

Kodak has introduced an end to end, integrated solution (cXML) to take the customer orders online and sends it to the business management system by eliminating the need to manually rekey customer orders for job management, processing and invoicing. This system is designed by creating connectivity between the Kodak INSITE Storefront System and Kodak EMS Business Software. The new functionality could reduce the cost of processing online orders, and extends the business management reach of EMS Business Software to nontraditional print products and services that are frequently ordered online. The new format is aimed at graphic communications companies to introduce more automation into the production process. When a customer places an order through the user's Kodak INSITE Storefront System, the order information is validated instantly in Kodak EMS Business Software: the item ordered, quantity, special instructions and shipping address. Once the web order information is validated, Kodak EMS Software can automatically create, release and schedule the job. When the web order is shipped using KODAK EMS Software, shipment information including the ship date and tracking number is sent back to the INSITE Storefront System.

The company is aiming to reduce the potential for human error and the costs of handling these orders. The integrated EMS Software-INSITE System solution gives Kodak customers full business control over their web based transactions, and helps them analyze, manage and grow their online businesses as part of their overall corporate strategies.”

Kodak EMS Business Software is a complete business workflow solution that helps manage the totality of a graphic communications business. Combining the strength of a leading ERP solution with sophisticated print focused capabilities, EMS Software serves as a catalyst for business optimization and growth, reducing waste and implementing lean business practices that maximize the success of print service providers in a changing business environment. EMS Software offers real time access to business data; integrated customer and supplier relationship management; advanced estimating and production planning; shop floor data collection; integrated quality control; and much more.

The integrated solution will be deployed initially at LVI, a print service provider located in Boston, Mass. Kodak is the first commercial printer to go live with EMS Business Software and it serves as the backbone of print optimization. EMS Software can drive production at a single site or be used to link hundreds of users across multiple facilities. EMS Software integrates with other KODAK and third party products, and offers Kodak PRINERGY Business Link Software connectivity via JDF.