BSNL launches mobile number portability incentive schemes

Thursday, November 25, 2010, 15:04 by Tech Correspondent

… and here is how to change your mobile network operator without changing your mobile number using MNP

Mobile number portability (MNP) has finally been rolled out in Haryana, and will be extended across the country by March next year. The service allows people to change their telecom operator while retaining their mobile number.

MNP will also make it possible for people to switch from CDMA to GSM networks or vice versa without losing their mobile number. For now, the service will be available within Haryana only.

To tempt people who subscribe to other operators, BSNL is offering free talk time worth Rs 100 and unlimited use of GPRS for one month to those people who switch to BSNL’s network from another operator’s.

How to switch your mobile network operator under MNP

In order to switch mobile operators, customers need to have subscribed to their current operator’s services for at least three months. Related: MNP (Mobile Number Portability) in India

They can then SMS “Port space 10 digit mobile number” to 1900 for a unique porting code. Next, they will have to fill two forms which will ask for this unique code. These two forms and the customer’s proof of identification will have to be submitted to the new operator, along with a fee of up to Rs 19. The new operator will give the subscriber a SIM card and will then take up to seven days to process the mobile number porting request, and to activate the customer’s new SIM.

BSNL says it will process the MNP requests of people wishing to migrate to its network within 72 hours. Related: MNP begins in India

A few hours before the customer’s mobile number is ported, he will get an SMS informing him that his number will be ported, and he can then start using the new operator’s SIM card.

Post-paid subscribers will have to pay all their dues before their number can be ported, and pre-paid subscribers will lose any balance that is in their mobile when their number is ported.

Help on migrating to BSNL’s network is available from customer care at 18001801503, a toll free number and BSNL’s MNP forms can be downloaded from the Internet.

Other operators that are going forth to attract customers wishing to migrate from their existing service provider are Idea Cellular and Tata Docomo. While Tata Docomo is offering freebies, Idea Cellular is advertising its strengths – low tariffs and efficient customer care.

The biggest operators in India – Airtel and Vodafone haven’t made any attempts to lure customers away from other networks yet.

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2 Comments

  1. Nishi said on Tuesday, December 7, 2010, 14:43

    why balance of the pre-paid customer will get nil?

    It should be carry forwarded with new operator also

  2. M.V.RAO said on Wednesday, January 19, 2011, 4:53

    Is this facility available for POST PAID Customers also in BSNL