Home Politics Religion Media Biz Society Tech Travel Books Intl. Autos Automobiles
    About Us   Feedback   Links
SOCIETY

 

Ratan Tata - The people's tycoon

Dancewithshadows.com man of the year 2004

BY JM 

5 Jan 2005

Notice this common thread in all of new Tata group plans: They are all hatched with the aim f delivering affordable products and services to the customer. Ratan Tata does not belive that tapping the creamy layer is the key to business success. The vast majorty of the midde class is the target audience. For Ratan Tata, quality is not a mantra, but the road to the customer's doorstep. His idea is not to make Tata No 1 in size, but No 1 in quality customer satisfaction. And, if his goods and services are not among the Top 3 in that segment, Ratan Tata will either try to bring them to the Top3, or exit that segment. He does not believe in spending time on areas where Tatas dont have core competence.

2004 was the year when Ratan Tata took giant steps overseas. Earlier, Tata group company Tata Tea had acquired the British tea giant Tetley, catapultng itself to the No.2 position among world's tea makers. The money forked out was $435 million.

 

This gave Tata access to Tetley's international markets, besides pocketing an international beverage brand. At that time, Tetley was bigger in size than Tata Tea. (David swallowing Goliath? You bet!) Tata Engineering had also tied up with MG Rover of Brtian to brand and sell Indicas as Rovers in the UK.

But it was 2004 that saw the real Global Tata. Ratan Tata went to chaebol town and returned with the heavy commercial vechicle division of the beleaguered Daewoo Motor Corporation. The price tag was $125 million. The move helps the Tata group to enter Daewoo's markets and beef up its own truck-making division at Tata Engineering.

In an interview in September 2004, Ratan Tata told a leading newspaper: "A company does not become global by simply participating in geographic markets around the world. The objective of globalization is to become globally competitive, leverage global opportunities and have the required global capabilities. It implies an organization, which employs talented people without reference to nationality. We are in the process of acquiring such a competitive position and global capabilities."

The next in Ratan Tata's global radar was NatSteel of Singapore. On August 17, Tata Steel acquired the steel business of the Singapore steel major for $486.4 million (approximately Rs 1,313 crore) in an all cash transaction. NatSteel owns steel mills in China, Thailand, Vietnam, Phillipines and Australia and has a capacity of 2 million tonne per annum. The NatSteel acquisition provided Ratan Tata with access to key Asian Steel markets including China. NatSteel brought 2MT of steelmaking capacity. Added to Tata Steel's 5MT at its Jamshedpur steel plant, Tata is now a 7MT steel giant. Tata Steel is already world's cheapest producer of steel. The company also has plans to start another steel mill in Orissa, and may be in Chhattisgarh too.

But Ratan Tata's acquisition hunger is not over yet. In a recent press conference, Tata Steel maaging director B Muthuraman said the company is looking at another overseas acquisition. More steel, more muscle!

The year also saw the opening of IndiOne, the budget hotels from Indian Hotels Company (Indian Hotels is the hospitality firm run by Tatas, which own the Taj hotels). IndiOne is managed by Roots Corporation, a subsidiary of Indian Hotels. Ratan Tata hates to call them budget hotels. Smart basic hotels, he lovingly calls them.

The first IndiOne was opened in Whitefield, off Bangalore. The room rates at IndiOne hotels are as low as Rs 850/night for a single room and Rs 900 for a double room. Tatas claim that the hotel gets upmarket clients too. The idea is to create a new category of hotels €“ signifying simplicity, convenience, informality, style, warmth, modernity and affordability.

Unveiling the first indiOne, Ratan Tata said, "Last year, Indian Hotels celebrated the centenary of its flagship hotel in Mumbai. One of the challenges identified then was to innovate and to lead. This spirit of innovation is evident through the indigenous development of indiOne and is a giant step forward for Indian Hotels. It is only apt that we unveil this important initiative in a year when the Tata Group is paying tributes to the lives and times of JN Tata, JRD Tata and Naval Tata."

Among a string successes, the only laggard seems to be Tata Teleservices. So far, the company has been unable to make the kind of splash that Reliance Infocomm, Airtel or BSNL has made. Some of this could be attributed to the initial confusion on the Tatas' part on what technology platform to follow: GSM or CDMA. Tatas had conflicting interests in the cellular market with stakes in IDEA, which is a GSM operator and Indicom, a CDMA venture. This indecision could have held up investents a bit. But the confusion has cleared with the arrival of Unified licence, and Tata teleservices is set on the CDMA path. The company recently announced Rs 9000 crore investment in its telecom venture. Indicom currently has only a limited national footprint; Tata plans to take the brand across the country now.

 

But Ratan Tata's love for the automobile remains undying. After the blockbuster hits of Indica and Indigo, Tata Engineering unveiled Indigo Marina, the station wagion version built on the Indica platform. Unlike others in its class, the statin wagon rolled in with a price tag less than that of its estate cousin. Tata officials said that the manufacturing costs of the estate and the station wagon are not much different; hence the price similarity. Compare this to Opel Swing and Baleno Altura, which are priced way above their standard models! At the launch of Indigo Marina, When asked about the failure of station wagons in India, Ratan Tata cheekily said that even their base models were not successful -- whereas Tata was determined to take the Indica success places.

The year also saw Ratan Tata reaffirming his next dream - a car for Rs 1 lakh. The ideal people's car, Tata says that it will not be a stripped-down passenger car or a glorified auto-rickshaw, but a proper car-car. He says the Rs 1-lakh car will meet all safety and emission norms and conform to global standards. The car, he says, is still under development and will roll out in 3 years time. Can Ratan Tata keep the Rs 1-lakh promise? Let us wat and see! (Meanwhile, read our exclusive story about Rs 1 lakh Tata car here) Maruti has already pooh--poohed the 1-lakh claim -- all the more reason you can expect Tata to turn his dream to reality!

The much-awaited Tata Consultancy Services IPO also bore fruit in 2004. Many have accused Tata of using Tata Consultancy as a cash cow for Tata Sons, and missing the tech IPO bus in 2000. See Ratan Tata's take on this: "We are not really sorry that we didn't go public some years ago, because those issue prices that investors would have paid for at that time would be eroded by about 70 per cent today." The Rs 1 billion IPO took the stock market by storm and boosted the market capitalisation of the Tata group.

Year 2004 marked the pinnacle in Ratan Tata's career at the helm of the country's most respected industrial house. He penned the Tata Strategic Plan in the 80s (which was rejected then), took the group chairman's mantle in 1991, (amid a lot of scepticisim) consolidated the group through the years, battled established satraps, (India Today called him The Insecure Tata) conceived the Indica, (people sold Telco shares) made TCS India's biggest name in IT consultancy, turned around Tata Engineering, Tata Steel and many other Tata companies, stabilised Tata Finance in post-Pendse days and succeeded in an environment of constant and hostile change. For turning India Inc to India International, and still remaining the People's Tycoon, Ratan Tata is DWS Man of The Year.

 

BY JM

 

God save the Malayalee

Featured Business stories:

   Vijay Mallya's Kingfisher airlines to take off on May 17 2005

   Royal Airways' SpiceJet to take wings in May


NDTV Profit: Quick look


Ratan Tata: People's tycoon
DWS Man of the Year 2004

TCS picked by Ferrari for IT services


N R Narayana Murthy and the art of bluster


Jet Airways to go for Rs 1500 cr IPO

Royal Air, Kingfisher, Go race to the sky

Kerala's own budget airline?


Anil, Mukesh and Reliance - to split or not?

Birla Blues! The story so far

 

Home Politics Religion Media Biz Society Tech Travel Books Intl. Autos Automobiles
    About Us   Feedback   Links

Contact Us - Feedback
    About Us