Mercator partners with Infy for ODC in Chennai

Mercator, the Dubai-based business technology provider and Emirates Group subsidiary, has partnered with Infosys Technologies to establish an Offshore Development Centre. The centre, located at the Infosys campus in Chennai , India , will develop and maintain systems to support business-critical functions for its customers worldwide.

The three-year engagement between Mercator and Infosys is expected to allow Mercator’s parent company Emirates to enhance its IT environment in order to accommodate increasing demand. Infosys was selected for its custom application development expertise and its ability to deliver a quality service on time.

Mercator is a global provider of business technology solutions, including financial management, cargo and logistics, passenger and airport solutions, IT consulting and systems integration, delivering business services to more than 100 customers in five continents. From its Dubai base, Mercator assists the Emirates Group to meet the increasing demands of a growing business environment. Through this engagement with Infosys, Mercator aims to improve time-to-market of new offerings and reduce risk to its customers’ business through enhanced knowledge management processes and productivity gains, a source said.

According to Patrick Naef, President, Mercator, “Emirates Group and Mercator are expanding rapidly, placing increasing demands on the technology applications and infrastructure driving business processes. There was a clear mandate to change the IT operating model to support rapid growth. Infosys’ proven track record of delivering quality, combined with their intellectual property and global delivery model made them a preferred technology partner.”

With over 91,000 employees in over 40 offices worldwide, Infosys designs and delivers IT-enabled business solutions which focus on providing operational superiority to their clients. “Large enterprises such as the Emirates Group are working with Infosys to use technology to improve their business models. Our clients are discovering the competitive edge they can gain by utilising the Infosys Global Delivery Model.  We also believe that this new opportunity from Emirates will help Infosys increase its presence in the Middle East significantly,” Dheeshjith V G, Head of New Markets and Services, Infosys Technologies, said.