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BY A CORRESPONDENT
Cathay Pacific Airways has been voted Hong Kong’s best airline by readers of the popular East Week magazine in its “Quality Living Award HK,” and given a second special award for drawing more votes than any other company across all award categories.
East Week says its award recognises “the superiority of those services and products” which raise the quality of Hong Kong people’s lifestyle – creating more treasured moments with family and friends and making lives happier. It also aims to “encourage better service standards by recognising success in satisfying customers’ needs”.
Voting criteria included the company’s ability to enhance people’s quality of living, to live up to its promise and being professional yet user friendly. An editorial panel created the initial shortlist for which readers cast their votes.
Cathay Pacific Director Service Delivery Quince Chong said: “Cathay Pacific being voted Hong Kong’s best airline by East Week’s readers, and moreover winning more support in the poll than any other candidate, is a source of pride for everyone in the company. It shows that, as Hong Kong’s home airline, we are delivering a quality of service that not only strengthens the city as a global aviation hub but improves city residents’ quality of life as well. It is a promise that we will continue to work hard to deliver in future.”
BY A CORRESPONDENT
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