Maldivian airline picks IBS solution

Maldivian, the national carrier of Maldives, has deployed technology company IBS Software’s Passenger Service System aiRES in the Software as a Service (SaaS) mode to help itself manage its passenger reservations, inventory control, fares & ticketing, and departure control functions.  aiRES is an integrated, multi-hosting system that addresses passenger reservations, inventory control, fares and ticketing, and departure control functions of commercial airlines. The functional coverage and packaging of the product is such that it supports the needs of all airlines. The software has been designed to enable airlines improve economies, enhance service quality, and improve revenues and profitability whilst actually reducing the cost of ownership of the system.

IBS brass said Maldivian has chosen IBS’ solution for its cost-effectiveness, optimum fit, short implementation time and flexible features that include Web Distribution, GDS, and Credit Card payment gateways. Through its open architecture, aiRES will enable Maldivian to broaden its customer service offering by integrating it with its distribution channels, an official said.

Maldivian, looking to add more such destinations this year, aims at giving a boost to tourism in the island nation and to provide greater convenience for the locals traveling abroad. The software aiRES provides the airline scope to address its growth needs and the business agility to adapt to the requirements of a changing and competitive market.  The SaaS version of the new-generation system is expected to help Maldivian utilize the functionality of the system to improve customer experience in a cost-effective manner.

Maldivian officials said that as the company is making every step in all directions to expand and enhance operations within the domestic and the regional sectors, it became necessary for the airline to invest in a reservation system that would not only full fill all the requirements of the airlines reservations, but also acquire a system that can grow with the airline and would actually facilitate to improve future service delivery efficiently.