GM Chevrolet Optra Magnum is TNS Voice of the Customer award winner

General Motors’ Chevrolet Optra Magnum has been chosen as the ‘Best Performing Model’ in the Diesel Midsize segment, at the TNS Voice of the Customer Awards for 2008.

GM Chevrolet Optra Magnum photo

The Chevrolet Optra Magnum scored 99 out of 100 in the TNS Automotive Four-Wheeler Total Customer Satisfaction Study.

Mr Karl Slym, President and Managing Director, General Motors India said, “The TNS Voice of the Customer Award for the Chevrolet Optra Magnum, is the result of GM India’s single-minded focus on our valuable consumers.”

He said that GM will continue to offer vehicles and services which are best-in-class and continually improve to exceed our customers’ expectations.

“The award is extremely significant, as it was won in a very competitive segment where the bar has been raised repeatedly in the past couple of years,” Slym said.

“Indeed, the Chevrolet Optra Magnum has gone the extra mile this year, improving its 2007 score of 93 by six points to a near-perfect 99 out of 100,” he further added.

GM India has won an award in the TNS Automotive Total Customer Satisfaction study for the second consecutive year. The Chevrolet Aveo U-VA was ranked as the number one car in the Upper Premium Compact Car segment in 2007.

The 2008 study was the seventh conducted by TNS Automotive, honouring the best performing cars with a Voice of the Customer award.

The TNS Automotive 2008 study was conducted amongst approximately 8,000 passenger car owners spread across 28 centres.

The Total Customer Satisfaction study rankings are done at the vehicle segment level to enable comparison among similar groups of vehicles.

Meanwhile, the JD Power India Initial Quality Study had commended the Chevrolet Spark and the car topped its segment rankings for two years in a row – in 2007 and 2008. The Chevrolet Aveo U-VA also was picked for the accolade during year 2008.

General Motors India manufactures the Chevrolet Optra Magnum, Chevrolet Aveo, Chevrolet SRV, Chevrolet Aveo U-VA, Chevrolet Spark, Chevrolet Tavera and Chevrolet Captiva for the Indian market.